Monk,
Subroto is one of the first users of this utility. I set it up for him. he understood it and now he helps to solve the issues faced by other users. Though I haven't met him personally, you may consider him as my colleague.
I developed this utility and gave it for free to all. The source code is open. Settings are simple and users can do it themselves if they follow the videos created. I therefore expect users to do some work and learn it and resort to TV only in case there is something beyond their capacity. Other wise, I will have to set it up for everybody instead of concentrating on trading.
Besides, uploading images and solving it on the forum creates ready FAQ for other users.