I've never used SAS but a while back, when I'd a look at videos of their platform, I figured that it was a copy Zerodha's Pi. Someone on one of these threads had mentioned that there are some trading-software available out there, so a lot of brokers just customize it somewhat, & sell it as if it's something new; even TradeSmartOnline tried to do that with their platform SPIN (which was abandoned several months ago), & although it had more features (like chart-trading), it still had the look & feel of Pi.
As for Zerodha, I'd traded with them for years & one thing that they were very good with for a long time is that they were very transparent in what charges they levied but maybe, over the past year or more, they have been getting greedy to rake in more money, which is why they don't seem to have been putting in basic infrastructure due to which their traders have to regularly face technical issues, they first limited the amount of brokerage-refund to 6000 & now they have stopped giving refunds altogether. It's been a year since I last traded with them, & I'm happy that I made that decision, given how unhappy a lot of their customers seem to be due to a variety of issues.
Nonetheless, I don't how you changed your phone-number but if one were to do it from their backoffice, it is supposed to let you know that you'll be charged for changing your number. Whether they should do that or not is a different issue. - https://support.zerodha.com/categor...ange-my-registered-mobile-number-and-email-id
As for Zerodha, I'd traded with them for years & one thing that they were very good with for a long time is that they were very transparent in what charges they levied but maybe, over the past year or more, they have been getting greedy to rake in more money, which is why they don't seem to have been putting in basic infrastructure due to which their traders have to regularly face technical issues, they first limited the amount of brokerage-refund to 6000 & now they have stopped giving refunds altogether. It's been a year since I last traded with them, & I'm happy that I made that decision, given how unhappy a lot of their customers seem to be due to a variety of issues.
Nonetheless, I don't how you changed your phone-number but if one were to do it from their backoffice, it is supposed to let you know that you'll be charged for changing your number. Whether they should do that or not is a different issue. - https://support.zerodha.com/categor...ange-my-registered-mobile-number-and-email-id