Context is Kolkata.
A couple of years back, had an occasion to use the Tata Indicom for over 6 months. Was pleasantly surprised to find 256 kbps (30 Kbps) working well for both upload and download. Customer service was satisfactory. There were two cable faults during that period, between the distribution point and office, that took 2-3 days to repair. The second, I presume it was due to a lightning strike during a thunderstorm, resulting in the D-Link switch, two interface cards on the LAN, and a motherboard frying!! So much for overhead cable broadband without surge protection.
A Reliance box that offered 190 kbps was given up in a month as the speed was varying too much day to day and with time of day. This was a few years back. An acquaintance who had a Reliance connection kept getting data usage figures that were larger than expected from a little email and browsing. These are short observation opinions.
BSNL broadband is the mainstay and, ever since they changed to symmetric 256 kbps, very satisfactory. The early days (2005-06) were very problematic but over the last two years there have been no problems with 99.9% uptime; the support issue is moot. Their local pipe seems well provisioned and there is no change in speed during busy hours.
Have not used Airtel or the others.
A couple of years back, had an occasion to use the Tata Indicom for over 6 months. Was pleasantly surprised to find 256 kbps (30 Kbps) working well for both upload and download. Customer service was satisfactory. There were two cable faults during that period, between the distribution point and office, that took 2-3 days to repair. The second, I presume it was due to a lightning strike during a thunderstorm, resulting in the D-Link switch, two interface cards on the LAN, and a motherboard frying!! So much for overhead cable broadband without surge protection.
A Reliance box that offered 190 kbps was given up in a month as the speed was varying too much day to day and with time of day. This was a few years back. An acquaintance who had a Reliance connection kept getting data usage figures that were larger than expected from a little email and browsing. These are short observation opinions.
BSNL broadband is the mainstay and, ever since they changed to symmetric 256 kbps, very satisfactory. The early days (2005-06) were very problematic but over the last two years there have been no problems with 99.9% uptime; the support issue is moot. Their local pipe seems well provisioned and there is no change in speed during busy hours.
Have not used Airtel or the others.