97% your of all questions are answered in their official youtube channel (including that STP Limit Order & many more advanced ones)
of remaining 3% can be found by,
1% by (extensive) web search,
1% support tickets, and,
1% for instinct is sufficient...
Guided hand holding support comes at a cost in terms of manned support, which is not feasible in India as of today.
If your questions are so unanswerable by any of India support team, please call US support of IBKR after 08:30pm IST.
US's IBKR customer service facilitates global customers. US representatives are extremely knowledgeable w.r.t. to the platform and many many know-hows or how-to of IBKR, but they might not be able to answer any NSE specific question (or questions specific to our markets).
of remaining 3% can be found by,
1% by (extensive) web search,
1% support tickets, and,
1% for instinct is sufficient...
Guided hand holding support comes at a cost in terms of manned support, which is not feasible in India as of today.
If your questions are so unanswerable by any of India support team, please call US support of IBKR after 08:30pm IST.
US's IBKR customer service facilitates global customers. US representatives are extremely knowledgeable w.r.t. to the platform and many many know-hows or how-to of IBKR, but they might not be able to answer any NSE specific question (or questions specific to our markets).
My query was not about Stop Limit Orders and how it works. I know that very well. I was talking about a bug relating to Stop Limit orders which I encountered while using it. While using Stop Limit Orders from Mosaic Order Panel TWS calculates Stops prices correctly but the Limit prices calculated by TWS are always wrong. I raised a Ticket with all the details and screenshots and discussed it over online chats but unfortunately even after more than one & half months and several reminders I haven't got proper response.