Hi,
I am faced a unique problem with hotforex and sadly they dont have a solution to it. I have MT4 at home and use their webtrader account from office to open trades. Yesterday and today, both times, trades disappear from webtrader and they ask you to login to MT4 account and close trades if you want too.
Now, I cant access MT4 from office so I had to ask someone at home to close the trade for me. Fortunately, these are micro trades, so it doesnt matter much.
It might be the best at MT4 but their web based webtrader account is the worst, I have ever seen.
But I agree with 4x, their customer service is by far the best. They were ready to reimburse my loss, to which I denied doing them as I as actually in profit when I got my trade closed on MT4
For web based trades, I have experience working with IFOREX for last 2 years and I can say, they are the best. Deposits / Withdrawals / executions, everything is perfect.
I would recommend IFOREX for any web based traders like me.
Regards,
Mehool.