Hi! friend,
Yes, I'm still with 5paisa. In fact, just for the past month & a half. So far so good as they say. Brokerage is quite competetive. That's about all that I can say at the moment. Most times their TT5 software works OK. Order execution is OK but when there are hiccups, they're big ones. Their leverage for intra-day is acceptable. Their office/customer support is more or less Kindergarten standard. Mails go unanswered or responded to very stupidly. Their local office support, the less said the better. Raw recruits, absolute greenhorns man their offices here & make a mess of everything that they attempt to do. Can't blame them though, the management of 5paisa is to blame. Not that any other broker is great in all respects.
An example to explain:
Their TT5 software sometimes does not respond to commands & NET POSITIONS, ORDERS, TRADES etc. go hanging or un-refreshed. This misleads you, especially if you are trying to square off your intra-day position close to closing time. Sometimes this happens even 45 minutes before closing time. As a result you place a telephonic order which gets executed through their local NEAT terminal. If you are in a bad streak like I was on 2 occasions in just over a month of trading with 5paisa, the telephonic order is duplicated while the software order was actually executed but not reflected in the software at all. If all this happens just before closing time, imagine the tension that you have to undergo, especially if you have a SHORT order carried over for no fault of your's. You will have to wait for T+3 days to get your funds back for trading & you are meanwhile exposed to the Exchange auction rules & regulations and the vagaries of the markets.
You can only learn from your bad experiences & learn to live and adjust to the short-comings of your broker. That's the bottom line my friend. Name them and they are all the same, one way or the other.
Cheers and happy & safe trading gold_ranjit. Life is not only about trading the markets you know.