What prevents one is firstly Time factor. Secondly money factor. In case I sue them, by the time result is out, my sun would be setting. Even if I see the result before sunset, I would be spending more than our legal system would ask them compensate.
But, I hv taken up the issue through NSE. So far, I have been observing that NSE promptly takes action. Hence, I hope they will give me justice.
Yet, I do not know how others regard it as one of the better broking house and recommend. According to me, even their s/w is no where nearer to India Bulls 'Power India Bull' or Sharekhan's 'Tiger Trade'. Though I have experience with other brokers as well, I do not remember or know recent changes in their system.
Besides, there is no customer service from India Infoline. They do not respond to any of my e-mails. Even they have not honoured my DIS, inspite of holding entire years subscription towards DP charges. I only request the members to go through my complaints against them, before they take decision to open account. One thing is sure: They train their boys or girls as to how to fool the people and trap by promising heaven and showing hell. I have lost few thousands for nothing. Who would like to pay more when already enjoying lower brokerage thr: other borkers?. I opened account since their baby promised repeatedly that she would be offering still lower brokerage as compared to others. When I asked her to give me in writing, she refused saying she had discussed with her 'boss' who had agreed to the lower brokerage.
I suggest people to check up with India Bulls who offer lower brokerage depending on volume. Besides, their customer service has improved a lot. PIB is excellent, faster. Hence, I think, it is one of the best broking house along with Sharekhan, ofcourse.