Update: The sales person collected the form more or less on time
It took 2-3 calls to get them to oprn the account but it was done in 7 days (without demat account, with demat it will probably take more time)
Their starter pack is sent by email, everything is done by email to cut costs I
suppose.
The starter pack had an incorrect password and i couldn't log in, I had to call them twice to rectify the problem
The opening balance was incorrect they charges me their software charges twice for the same month, after reporting the matter they said they would credit the amount to my trading account but its been 4 days and has not yet been done.
Their web based trading page is very slow and often times gets stuck, I once couldn't close my position and had to call them to square it off, so its best to opt for odin if you intend to day trade and definitely if you intend to scalp.
Their brokerage is rock bottom on my first day for 78 lakh turnover my brokerage including service tax was only Rs274 and STT Rs 656 whaich means my brokerage was less than STT!!
I've decided to continue with them for this reason alone, apart from this they seem to offer the same sub standard service as most Indian brokers barring ICICI and a few other large more professionally managed brokers.