Today i was not able to square off positions in one broker due to their platform issues.
Not just me, many have faced the same issue and they have accepted it in their twitter handler.
Since I was not able to square off , my short trades will go for auction as these wont be their in my demat. I will incur loss during this process - Auction mechanism always penalizes the trader + I will lose all my intraday profits today.
I have raised this concern and demanded for the compensation to customer care.
They will respond tomorrow I guess.
I have gathered all proofs and I am prepared to complain to NSE and SEBI for this in case they do not agree. Lets see if I can win this fight over.
Kindly share if anyone has experience in these sort of complaints / grievance where you are not able to square off due to broking platform issues.
Not just me, many have faced the same issue and they have accepted it in their twitter handler.
Since I was not able to square off , my short trades will go for auction as these wont be their in my demat. I will incur loss during this process - Auction mechanism always penalizes the trader + I will lose all my intraday profits today.
I have raised this concern and demanded for the compensation to customer care.
They will respond tomorrow I guess.
I have gathered all proofs and I am prepared to complain to NSE and SEBI for this in case they do not agree. Lets see if I can win this fight over.
Kindly share if anyone has experience in these sort of complaints / grievance where you are not able to square off due to broking platform issues.
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