On 8/1/2021 I bought GOLD 27012156000 CE at Rs.20.00. I also had a Goldpetal futures position (LONG). My default settings for order are margin. I didnot convert these positions into intraday.
However, today morning I found the Gold options position has been squared off AT Rs.17.00. This I'm positive that I did not do. They have given the order no and time etc in the contract note (?).
When I complained support says I squared it off from my end.
There is no logic to this as I'd have squared off the futures first, as the loss on options is capped.
I'd this doubt on another auto square off experience with them so I had changed the default order to margin.
Now complaining to SEBI.
However, today morning I found the Gold options position has been squared off AT Rs.17.00. This I'm positive that I did not do. They have given the order no and time etc in the contract note (?).
When I complained support says I squared it off from my end.
There is no logic to this as I'd have squared off the futures first, as the loss on options is capped.
I'd this doubt on another auto square off experience with them so I had changed the default order to margin.
Now complaining to SEBI.