I have an account at both FundsIndia and Fundsupermart. Though I had an acceptable service from both the portals, recently I have seen instances wherein
Fundsindia is falling behind in its race.
Let me go chronologically backwards :
1.
They have stopped showing Annualized returns for funds held for less than a year. If you have (Ultra) Short term Debt funds, and you manually do SIP every month, you would like you see how have your investments done on a annualized basis when making new investments.
2. If you are opening accounts for your family members, they insist all family members are included in a single account. Sometimes, you would want a separate account.
You cannot hold more than account in Fundsindia under a single PAN. After all, I do have both individual and joint bank accounts. You cant do that at FundsIndia.
3. I tend to find the CS team at Fundsindia a bit more clueless than Fundsupersmart.
4. In case of one of my family member's account, it took Fundsindia more than 2 months to activate the account.
5. I find Fundsindia's data privacy policies a bit too lax for my liking