Corp Bank bosts of its performance in 2nd quarter ending 30.09.09 as 291.67 cr. v/s. 191.51 cr. Good show. But how?
We hv been its customers since very long and presently have 3 CorpLinked SB A/cts at Orlem, Mumbai Branch. We continue to patronize the bank, inspite of shifting away from the branch and inconvenience to operate. We hv FD a/ct. too. Recently, I was shocked to note that from one our CLSB a/c. an amt. of Rs.600/- was debited towards " non-maintenance of minimum balance". I appraoched bank in writing on 15th Oct 09. to know the reason and I was informed that bank had revised minimum balance from 10K to 25K in the a/c. While 2 of our a/cts do have sufficient balance, one of the accounts has less in savings but linked balance put together the balance exeeds 25 K. The bank, if willing, could hv drawn back the required amt. from linked FD.
First of all, bank can not unilaterally revise the guidelines to the exisiting customers. Even if the Bank has the right, it should have informed the customers in advance. We have not recd. any intimation at all. and the first communication dated 12.10.09 was recd. on 21.10.09 , where as bank had deducted the amount on 30.09.09 and I took up the issue on 15th Oct. Inspite of inconvenience of time and conveyance, we again approached bank on 23.10.09, along with the copy of their letter dated 12.10.09 to prove that the communication was actually dated and received by us subsequent to the deduction was made. Till date the amount has not been reversed back. Besides, I was told by the branch that these things are attended by Bangalore. Should I go the Bangalore to recover my 600? I am not concerned whether it is Bangalore or Mangalore but with my money wrongly deducted by the bank. E-Mails sent repeatedly to website are bounced back. Next step that I am proposing is to write to Nodal Officer/Zonal Manager/General Manger and finally to Ombudsman. Herewith, I am just requesting members who have accounts with Corp Bank to fight against the High Handedness of the bank and refusing to analise and give justification. Meanwhile, we shall plan to withdraw FDs shortly and close the accounts at appropirate time. For, today it is 600, tomorrow it may be as per bank's bitter wishes. Being Govt. bank, this sort of service is expected?. I have determined to give fight and withdraw our funds.
We hv been its customers since very long and presently have 3 CorpLinked SB A/cts at Orlem, Mumbai Branch. We continue to patronize the bank, inspite of shifting away from the branch and inconvenience to operate. We hv FD a/ct. too. Recently, I was shocked to note that from one our CLSB a/c. an amt. of Rs.600/- was debited towards " non-maintenance of minimum balance". I appraoched bank in writing on 15th Oct 09. to know the reason and I was informed that bank had revised minimum balance from 10K to 25K in the a/c. While 2 of our a/cts do have sufficient balance, one of the accounts has less in savings but linked balance put together the balance exeeds 25 K. The bank, if willing, could hv drawn back the required amt. from linked FD.
First of all, bank can not unilaterally revise the guidelines to the exisiting customers. Even if the Bank has the right, it should have informed the customers in advance. We have not recd. any intimation at all. and the first communication dated 12.10.09 was recd. on 21.10.09 , where as bank had deducted the amount on 30.09.09 and I took up the issue on 15th Oct. Inspite of inconvenience of time and conveyance, we again approached bank on 23.10.09, along with the copy of their letter dated 12.10.09 to prove that the communication was actually dated and received by us subsequent to the deduction was made. Till date the amount has not been reversed back. Besides, I was told by the branch that these things are attended by Bangalore. Should I go the Bangalore to recover my 600? I am not concerned whether it is Bangalore or Mangalore but with my money wrongly deducted by the bank. E-Mails sent repeatedly to website are bounced back. Next step that I am proposing is to write to Nodal Officer/Zonal Manager/General Manger and finally to Ombudsman. Herewith, I am just requesting members who have accounts with Corp Bank to fight against the High Handedness of the bank and refusing to analise and give justification. Meanwhile, we shall plan to withdraw FDs shortly and close the accounts at appropirate time. For, today it is 600, tomorrow it may be as per bank's bitter wishes. Being Govt. bank, this sort of service is expected?. I have determined to give fight and withdraw our funds.